Human approvals
How ESCALATE brings a person into the decision.
Updated October 2026 · 1 min read
When a policy returns ESCALATE, the action waits for human authorization at the boundary. The approval is recorded as part of the decision trail.
- The agent requests an action and the runtime returns ESCALATE.
- A person with the right workspace role reviews the request.
- The person approves or rejects it.
- The outcome is recorded and the action either proceeds or stays blocked.
Note: Privileged actions can additionally require MFA step-up. See Access and security.