Fix microphone and Aeri availability problems

Aeri cannot hear me

1. Click the lock or tune icon next to the address bar and set Microphone to Allow for this site.
2. Reload the page and start the session again.
3. Check that the right input device is selected in your system sound settings.
4. Close other apps that may be using the microphone.

Aeri says it is not available

1. Sign out and sign in again, then retry.
2. Try again after a minute. The voice service may be temporarily unavailable.
3. If it still fails, contact us and tell us the time of the attempt.